Our technological expertise lies in providing the most optimum LAN and WAN networking solutions by understanding how the network interacts with applications and systems. We incorporate process improvement techniques into every engagement to ensure long-term operational stability. We also believe in developing our clients’ internal expertise. For this reason, we provide on-the-job knowledge transfer to ensure all skill gaps are addressed before the engagement ends.
We do not believe in compromising on quality in order to minimize operational costs. So, we use industry best practices in technology, processes and skills management to deliver the highest quality of value-added solutions. This has not only helped us build strategic long-term partnerships with our clients, but also enabled us to create a stronghold in the fast-growing IT infrastructure market.
Product & Services
Our diverse portfolio of products and services falls under the broad portfolio of technology infrastructure management, simple to complex technical support solutions, security lifecycle services and professional services for the design and deployment of technology infrastructure. We combine the best industry expertise and a proven service delivery method to provide effective solutions.
IP Telephony & Voice Unified Communications
Springlink offers organizations of all sizes more than mere VoIP services: rather, we deliver a complete VoIP business phone system that integrates voice, unified communications (UC), and contact center capabilities. Unlike many providers, our VoIP telephone system is an all-in-one business communications solution; one that combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that integrates with leading business information systems.
Servers & Storage Solutions
SprinkLink offers converged infrastructure solution that consolidates the compute (server) tier and the storage tier into a single, integrated appliance. We use the same web-scale principles and technologies that power the IT environment at innovative web companies and cloud providers such as Google, Facebook, and Amazon. We make web-scale accessible to mainstream enterprises and government agencies without requiring an overhaul of their IT environments. We ensure lower cost, complexity of storage, advanced and enterprise-class storage capabilities.
WIFI & Wireless Roll Out
With limited network capacity, the increasing mobile users and higher traffic volumes require fast network rollout. Cross-products and cross-services also require high-quality network rollout.
Confronted with these challenges, Springlink provides wireless network rollout solutions for GUL, CL, WiTL and PS devices. With the integrated global supply system, proficient IT and tool platform, three levels of customer service system, our wireless network rollout solutions ensure fast project delivery. Complying with ISO9001/TL9000 quality standards, our wireless network rollout solutions ensure the highest project quality based on standardized operation processes, proficient PM personnel, professional training and certification system.
Remote Monitoring Services
The service has two modules which are classified as —
- Performance Monitoring
- Availability Monitoring of the IT infrastructure.
These services measure and track performance /availability as defined by the customer. Timely reporting and escalations helps the respective teams to reduce the downtimes / service disruptions and improve the overall SLA commitments.